Privacy Policy

At Linguee Global Solutions LLP, our subsidiaries and affiliated companies (‘we’ or ‘us’ or ‘our’, “The Company”, “Linguee”, “Linguee Global”, “Service”, “Site”, “Product”), we collect and process personal information (“Personal Data”, “Information”). We are committed to protecting your privacy. This Privacy Policy sets forth Linguees’ policy concerning the Personal Data and other information that is collected from visitors (“you”, “your”, “visitor”) to the Site.

Please note that your use of the Site and any of our Services is subject to our Terms of Service which you may access at the homepage. Our Privacy Policy and Terms of Use are integral to your use of our Site. Your continued use of the Site will constitute your acceptance of the Terms of Service and this Privacy Policy.

How we collect personal data?
We may collect information either directly from you (e.g. through this website, events, web conferences, your correspondence with us), information that is collected automatically (e.g. IP address, browser type and version) or through other sources (such as our clients or third party providers). Why and How We Use Your Personal Data Your personal data may be processed in any of the following ways:

  • Contact you by, and processing of, information that you provide to us on any of our site(s), including information provided at the time of registering to use our site(s), subscribing to our Services, posting material, any inquiry through the “Contact Us” section of our site(s), an online employment application or requesting any further information on any of our Services;
  • Establish and manage Linguee Global including its Services;
  • Communicate changes to our Services;
  • Provide customer support, trouble-shooting, manage subscriptions and respond to requests, questions and comments;
  • Ensure that the content of our site is presented in the most effective manner for you and your computer;
  • Communicate about, and administer participation, in special events, surveys, contests, web conferences, and other offers and promotions;
  • Analyze users’ behaviour when using our Services to customize preferences, and develop new products, services and advertising;
  • Enable posting on our blog and other communication channels (such as Social Media);
  • Comply with and enforce applicable legal requirements, agreements, and policies; and
  • Any other activity consistent with this Privacy Notice.

What Kinds of Personal Data Do We Collect
The following are examples of types of personal data that we may collect. The specific kind of information collected by us will depend on the Services provided:

  • Contact information (name, last name, email address, phone number, address, company, job title)
  • Payment information (billing address, bank account information)
  • Linguee Global purchase or service history
  • Your location
  • Your interests and preferences
  • Annual revenue
  • Number of employees
  • Demographic information
  • Biometric data such as voice recordings
  • Details about your computer, devices, applications and networks (including IP address, browser characteristics, device ID, operating system, or language preferences)
  • Activities on our website (including referring URLs or dates and times of website visits)

Below are some examples of data we collect and process when you are using one of Linguee Global’s Products and Offerings (including but not limited to):

  • Name – First, Middle, Family Name / Surname
  • Date, Country and Place of Birth
  • Employee ID, Job Code, Cost Center, Department, Division and Location
  • Absences from Work, Time Profile and Work Schedule
  • National Social Security Number (or equivalent)
  • Passport Number
  • Driving Licence Number
  • National Identity Card Number
  • IP Address
  • Passwords
  • Address
  • Telephone Numbers (personal and work)
  • Email Addresses (personal and work)
  • Emergency contact details
  • Work Address
  • Bank Name, Account Number and Sort Code
  • International Bank Account Number (IBAN)
  • Business Identified Codes (BIC)
  • Salary including Bonus Payments and other Financial Benefits
  • Pension Details
  • Garnishment Details
  • Diversity (e.g. Religion, Race, Ethnic, Political)
  • Trade Union Membership
  • Other types of special categories of personal data
  • Work permit
  • Disciplinary Actions and Grievances
  • Holiday Calendar, Time Profile and Work Schedule
  • Photograph
  • Passwords
  • Other data submitted by Users in open fields

How we use personal data?
Linguee Global uses your Personal Data for the following Business Purposes:

  • Business Purposes for Processing Personal Data pertaining to Professionals. Personal Data pertaining to Professionals with whom Linguee Global has a business relationship may be processed as needed:
    • To initiate, assess, develop, maintain, or expand a business relationship, including negotiating, contracting, and fulfilling obligations under contracts;
    • For due diligence regarding the Individual’s qualifications and eligibility for the relationship, including verifying the identity, qualification, authority, and creditworthiness of the Professional and obtaining publicly-available information from Third Parties (such as publicly-available sanction lists from screening companies);
    • To send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training, and service updates);
    • For account management, accounting, finance, and dispute resolution purposes (such as accounts receivable, accounts payable, account reconciliation, cash management, or money movement) and for consolidated management and reporting;
    • To assure quality control and to enforce company standards and policies;
    • For risk management and mitigation, including for audit and insurance functions, and as needed to license and protect intellectual property and other assets;
    • For security management, including monitoring Individuals with access to Linguee Global websites, applications, systems, or facilities, investigation of threats, and as needed for any Data Security Breach notification; and
    • To anonymize or de-identify the Personal Data.
  • Business Purposes for Processing Personal Data pertaining to Consumers and other Individuals. Personal Data pertaining to Consumers and other Individuals with whom Linguee Global has a business relationship may be processed as needed:
    •  To provide the information, product, or service requested by the Individual, and as would be reasonably expected by the Individual given the context in which the Personal Data were collected, and the information provided in the applicable privacy statement given to the Individual (such as for personalization, remembering preferences, or respecting Individual rights);
    • For due diligence, including verifying the identity of the Individual, as well as the eligibility of the Individual to receive information, products, or services (such as verifying age, employment, or account status);
    • To send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training materials, and service updates);
    • To manage the Individual’s account, such as for customer service, finance, and dispute resolution purposes;
    • For risk management and mitigation, including for audit and insurance functions, and as needed to license and protect intellectual property and other assets,
    • For security management, including monitoring Individuals with access to Linguee Global websites, applications, systems, or facilities, investigation of threats, and as needed for any Data Security Breach notification; and
    • To anonymize or de-identify the Personal Data.
  • Business-necessary Processing activities. Linguee Global may process Personal Data as needed (i) to protect the privacy and security of the Personal Data it maintains, such as in connection with advanced security initiatives and threat detection; (ii) for treasury operations and money movement activities; (ii) for compliance functions, including screening Individuals against sanction lists in connection with anti-money laundering programs; (iv) for business structuring activities, including mergers, acquisitions, and divestitures; and (v) business activities, management reporting, and analysis.
  • Development and improvement of products and/or services. Linguee Global may process Personal Data to develop and improve Linguee Globals’ products and/or services, and for research, development, analytics, and business intelligence.
  • Relationship management and marketing. Linguee Gobal may process Personal Data for relationship management and marketing. This purpose includes sending marketing and promotional communications to Individuals who have not objected to receiving such messages as may be appropriate given the nature of the relationship, such as product and service marketing, investor communications, Client communications (e.g., HR compliance alerts, product updates, and training opportunities and invitations to Linguee Global events), customer satisfaction surveys, supplier communications (e.g., requests for proposals), corporate communications, and Linguee Global news.
  • Linguee Global uses your Personal Data for Secondary Purposes such as:
  • Disaster recovery and business continuity, including transferring the information to an Archive
  • Internal audits or investigations 
  • Implementation or verification of business controls 
  • Statistical, historical, or scientific research 
  • Dispute resolution 
  • Legal or business counselling 
  • Compliance with laws and company policies 
  • Insurance purposes

Why and How Personal Data is disclosed by Linguee Global
Linguee Global commits to not provide your Personal Data to Third Parties for their own marketing purposes. We limit our sharing of your Personal Data to:

  • Linguee Global, which will only use your Personal Data for the purposes listed above.
  • Our service providers, who are bound by law or contract to protect your Personal Data and only use your Personal Data in accordance with our instructions.
  • Our business partners, but only to the extent you have purchased product or service from such partner, interacted with such partner, or otherwise authorized the sharing. For example, if you are referred to Linguee Global from a business partner website, we may provide that partner with your contact information and certain economic and financial information, such as bank account information, to validate the referral. We may also provide your contact information to companies that offer complementary products and services if you request information about these solutions.
  • Enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will also disclose Personal Data when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.

Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated, anonymized, and statistical data about our Clients. These reports do not contain information that would enable the recipient to contact, locate or identify you. These reports also do not contain identifiable company information.

How We Secure Your Personal Data
In accordance with our policies, the group is committed to protect any personal data divulged to us. We implement and will maintain appropriate security measures, technologies and procedures in order to protect your personal data from loss, misuse, alteration or destruction. Our management team, employees and partners are required to keep personal data confidential. Unfortunately, the transmission of information via the internet (by way of an email or other) is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use internal procedures and security features trying to prevent unauthorised access.

Data Retention Information
Linguee Global is retaining information for legitimate business or for legal purposes and will not hold information for a period longer than is reasonably necessary to fulfil the purposes for which it was collected.

Anti-Money Laundering
If your employer has elected to receive services such as money movement services from Linguee Global, Linguee Global may be required by applicable laws to process Client employee data for monitoring and other controls needed to safeguard the security and integrity of financial transactions including for due diligence, such as verifying the identifying of the individual, and the individual’s eligibility to receive products or services, such as verifying employment or account status.

Questions about your Personal Data
Linguee Global is committed to transparency. We want individuals to understand how we collect and use personal data so they may interact with Linguee Global with confidence. The materials provided on this webpage may help you find the information you need about privacy at Linguee Global. If you have questions related to the content of this webpage, please contact us at support@lingueeglobal.com. As an employee of an Linguee Global Client, please reach out to your employer for more information regarding the collection and processing of your personal data.

Responsible Disclosure
Linguee Global is committed to the privacy, safety and security of our customers We all understand that the protection of customer data is a significant responsibility and requires our highest priority. We take this responsibility seriously and genuinely value the assistance of security researchers and others in the security community to assist in keeping our systems secure. If you are a researcher and have discovered a security vulnerability in one of our products, websites or services, we’d really appreciate your help in disclosing this to us in a responsible manner.

Changes to this Policy
Linguee Global regularly reviews its compliance with this Privacy Policy. We reserve the right to change or update the Privacy Policy at any time and will notify users of the Site by posting such changed or updated Privacy Policy on this page. Under certain circumstances, we may also elect to notify you of changes or updates to the Privacy Policy by additional means, such as by posting a notice on the homepage of the Site or by sending you an email.

Any changes or updates will be effective immediately upon posting to the Site and will be reflected by the Effective Date. Continued use of the Site following any changes shall indicate your acknowledgment of such changes and agreement to the Privacy Policy and any future revisions.